{"title":"Shipping \u0026 Returns","description":"\u003ch1 data-section-id=\"1m7xifg\" data-start=\"110\" data-end=\"140\"\u003e🚚 Shipping \u0026amp; Returns Policy\u003c\/h1\u003e\n\u003cp data-start=\"142\" data-end=\"305\"\u003eAt \u003cstrong data-start=\"145\" data-end=\"160\"\u003eRenoPro Co.\u003c\/strong\u003e, we are committed to providing a smooth, reliable, and professional delivery experience. Please review our shipping and return guidelines below.\u003c\/p\u003e\n\u003chr data-start=\"307\" data-end=\"310\"\u003e\n\u003ch2 id=\"tinymce_scroll_sign\"\u003eUnderstanding Our Return Policy Restocking Fee\u003c\/h2\u003e\n\u003cul data-start=\"339\" data-end=\"585\"\u003e\n\u003cli data-section-id=\"27v2i8\" data-start=\"339\" data-end=\"408\"\u003eWe offer \u003cstrong data-start=\"350\" data-end=\"383\"\u003elocal delivery across the GTA\u003c\/strong\u003e and surrounding areas.\u003c\/li\u003e\n\u003cli data-section-id=\"9dmxba\" data-start=\"409\" data-end=\"488\"\u003eDelivery timelines vary depending on product availability and order volume.\u003c\/li\u003e\n\u003cli data-section-id=\"1v6w6fo\" data-start=\"489\" data-end=\"585\"\u003eOnce your order is ready, our team will contact you to \u003cstrong data-start=\"546\" data-end=\"584\"\u003eschedule a delivery or pickup time\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1ecr081\" data-start=\"587\" data-end=\"629\"\u003e🔹 Delivery Method (Curbside Delivery)\u003c\/h3\u003e\n\u003cul data-start=\"630\" data-end=\"909\"\u003e\n\u003cli data-section-id=\"i3qp0i\" data-start=\"630\" data-end=\"671\"\u003eAll deliveries are \u003cstrong data-start=\"651\" data-end=\"668\"\u003ecurbside only\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-section-id=\"c80fno\" data-start=\"672\" data-end=\"805\"\u003eThis means items will be delivered to:\n\u003cul data-start=\"715\" data-end=\"805\"\u003e\n\u003cli data-section-id=\"l4k8qz\" data-start=\"715\" data-end=\"740\"\u003eYour \u003cstrong data-start=\"722\" data-end=\"734\"\u003edriveway\u003c\/strong\u003e, or\u003c\/li\u003e\n\u003cli data-section-id=\"2ef7rj\" data-start=\"743\" data-end=\"805\"\u003eInside your \u003cstrong data-start=\"757\" data-end=\"803\"\u003egarage (if accessible at time of delivery)\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1mv92ex\" data-start=\"806\" data-end=\"909\"\u003eOur team is \u003cstrong data-start=\"820\" data-end=\"874\"\u003enot responsible for bringing items inside the home\u003c\/strong\u003e, upstairs, or into specific rooms.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"911\" data-end=\"914\"\u003e\n\u003ch3 data-section-id=\"cckxgy\" data-start=\"916\" data-end=\"944\"\u003e🔹 Delivery Requirements\u003c\/h3\u003e\n\u003cul data-start=\"945\" data-end=\"1232\"\u003e\n\u003cli data-section-id=\"1vb4c1f\" data-start=\"945\" data-end=\"1053\"\u003eA \u003cstrong data-start=\"949\" data-end=\"998\"\u003esignature is required upon delivery or pickup\u003c\/strong\u003e to confirm receipt of goods in acceptable condition.\u003c\/li\u003e\n\u003cli data-section-id=\"1vqtymw\" data-start=\"1054\" data-end=\"1132\"\u003eCustomers must ensure \u003cstrong data-start=\"1078\" data-end=\"1103\"\u003esafe and clear access\u003c\/strong\u003e to the driveway or garage.\u003c\/li\u003e\n\u003cli data-section-id=\"9yljo9\" data-start=\"1133\" data-end=\"1232\"\u003eIf no one is available to receive the order, additional delivery fees may apply for rescheduling.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1234\" data-end=\"1237\"\u003e\n\u003ch3 data-section-id=\"iz8o04\" data-start=\"1239\" data-end=\"1269\"\u003e🔹 Inspection Upon Receipt\u003c\/h3\u003e\n\u003cul data-start=\"1270\" data-end=\"1456\"\u003e\n\u003cli data-section-id=\"1j074be\" data-start=\"1270\" data-end=\"1345\"\u003eCustomers must \u003cstrong data-start=\"1287\" data-end=\"1342\"\u003einspect all items at the time of delivery or pickup\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-section-id=\"pefamb\" data-start=\"1346\" data-end=\"1456\"\u003eAny visible damage, defects, or missing items must be reported immediately and noted at the time of signing.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1458\" data-end=\"1461\"\u003e\n\u003ch2 data-section-id=\"yy4xl7\" data-start=\"1463\" data-end=\"1488\"\u003e🔄 Returns \u0026amp; Exchanges\u003c\/h2\u003e\n\u003cp data-start=\"1490\" data-end=\"1574\"\u003eWe stand behind the quality of our products and aim to ensure customer satisfaction.\u003c\/p\u003e\n\u003cul data-start=\"1576\" data-end=\"1799\"\u003e\n\u003cli data-section-id=\"2slyh\" data-start=\"1576\" data-end=\"1641\"\u003eReturns are accepted \u003cstrong data-start=\"1599\" data-end=\"1638\"\u003ewithin 7 days of delivery or pickup\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-section-id=\"17x2ck6\" data-start=\"1642\" data-end=\"1707\"\u003eAll approved returns are subject to a \u003cstrong data-start=\"1682\" data-end=\"1704\"\u003e25% restocking fee\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-section-id=\"1tmusn5\" data-start=\"1708\" data-end=\"1799\"\u003eItems must be \u003cstrong data-start=\"1724\" data-end=\"1774\"\u003eunused, uninstalled, and in original packaging\u003c\/strong\u003e to qualify for a return.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-section-id=\"1195hwm\" data-start=\"1801\" data-end=\"1828\"\u003e🔹 Non-Returnable Items\u003c\/h3\u003e\n\u003cul data-start=\"1829\" data-end=\"1936\"\u003e\n\u003cli data-section-id=\"1umsu7w\" data-start=\"1829\" data-end=\"1865\"\u003eCustom or special-order products\u003c\/li\u003e\n\u003cli data-section-id=\"1he3mr8\" data-start=\"1866\" data-end=\"1893\"\u003eInstalled or used items\u003c\/li\u003e\n\u003cli data-section-id=\"2s955c\" data-start=\"1894\" data-end=\"1936\"\u003eItems damaged after pickup or delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1938\" data-end=\"1941\"\u003e\n\u003ch2 data-section-id=\"15h1ong\" data-start=\"1943\" data-end=\"1969\"\u003e⚠️ Important Conditions\u003c\/h2\u003e\n\u003cul data-start=\"1971\" data-end=\"2327\"\u003e\n\u003cli data-section-id=\"hf6ok8\" data-start=\"1971\" data-end=\"2096\"\u003eOnce the product has been \u003cstrong data-start=\"1999\" data-end=\"2013\"\u003esigned for\u003c\/strong\u003e, it is considered accepted in good condition unless otherwise noted at delivery.\u003c\/li\u003e\n\u003cli data-section-id=\"14o1riz\" data-start=\"2097\" data-end=\"2220\"\u003eRenoPro Co. is \u003cstrong data-start=\"2114\" data-end=\"2169\"\u003enot responsible for damages reported after delivery\u003c\/strong\u003e that were not documented at the time of receipt.\u003c\/li\u003e\n\u003cli data-section-id=\"18ofrsn\" data-start=\"2221\" data-end=\"2327\"\u003eCustomers are responsible for \u003cstrong data-start=\"2253\" data-end=\"2301\"\u003etransportation costs associated with returns\u003c\/strong\u003e, unless otherwise agreed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2329\" data-end=\"2332\"\u003e\n\u003ch2 data-section-id=\"dwna7i\" data-start=\"2334\" data-end=\"2359\"\u003e💼 Order Cancellations\u003c\/h2\u003e\n\u003cul data-start=\"2361\" data-end=\"2514\"\u003e\n\u003cli data-section-id=\"v6m1ke\" data-start=\"2361\" data-end=\"2429\"\u003eOrders may be canceled \u003cstrong data-start=\"2386\" data-end=\"2426\"\u003ebefore dispatch or pickup scheduling\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-section-id=\"19dxvtr\" data-start=\"2430\" data-end=\"2514\"\u003eOnce an order has been processed or prepared, cancellation may be subject to fees.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2516\" data-end=\"2519\"\u003e\n\u003ch2 data-section-id=\"1vj4aj9\" data-start=\"2521\" data-end=\"2543\"\u003e📞 Need Assistance?\u003c\/h2\u003e\n\u003cp data-start=\"2545\" data-end=\"2651\"\u003eOur team is here to help. For any questions regarding your order, delivery, or returns, please contact us:\u003c\/p\u003e\n\u003cp data-start=\"2653\" data-end=\"2715\"\u003e\u003cstrong data-start=\"2653\" data-end=\"2668\"\u003eRenoPro Co.\u003c\/strong\u003e\u003cbr data-start=\"2668\" data-end=\"2671\"\u003e📧 \u003ca class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2674\" data-end=\"2695\"\u003esupport@renoproco.com\u003c\/a\u003e\u003cbr data-start=\"2695\" data-end=\"2698\"\u003e📞 289-637-6304\u003c\/p\u003e\n\u003chr data-start=\"2717\" data-end=\"2720\"\u003e\n\u003ch2 data-section-id=\"bbz05i\" data-start=\"2722\" data-end=\"2741\"\u003e✨ Our Commitment\u003c\/h2\u003e\n\u003cp data-start=\"2743\" data-end=\"2973\"\u003eWe pride ourselves on offering \u003cstrong data-start=\"2774\" data-end=\"2845\"\u003ehigh-quality products, transparent policies, and dependable service\u003c\/strong\u003e. Your satisfaction is our priority, and we’re here to ensure your experience with RenoPro Co. is seamless from start to finish.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eWhat is a Return Policy Restocking Fee?\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eA return policy restocking fee is a charge applied when customers return products to cover the cost of inspection, repackaging, and restocking items. This fee helps businesses manage returns efficiently while keeping prices fair for all customers. Understanding this fee is essential before making a purchase to avoid unexpected costs. Our return policy restocking fee is designed to be transparent and reasonable, ensuring customers receive full information about potential charges associated with returns.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eHow the Restocking Fee Affects Your Returns\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eWhen you decide to return an item, the restocking fee lowers the total refund amount since it covers the expenses incurred from handling the returned product. Not all returns are subject to this fee; it typically applies to items that are non-defective and returned for reasons such as buyer’s remorse or ordering errors. By clearly outlining when the restocking fee applies, we aim to provide a fair return process that protects both our customers and our business.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eImportant Tips for Avoiding the Restocking Fee\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eTo avoid paying a return policy restocking fee, carefully review product details and sizing before purchasing. If the item is damaged or defective, returns are usually exempt from this fee. Communicating with our customer service team promptly can help determine if your return qualifies for a waiver. Additionally, returning products in their original condition and packaging within the allowed return period increases the likelihood of a full refund without fees.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","products":[],"url":"https:\/\/renoproco.com\/collections\/shipping-returns.oembed","provider":"RenoPro Co.","version":"1.0","type":"link"}